We are proud to offer FREE worldwide shipping on ALL orders over £50.
All orders are shipped from our UK
warehouse using Royal Mail services.
- Please allow 1-3 working days (non-sale periods) & up to 7 working days (sale periods) for your order to be shipped by our team (unless you choose next working day delivery).
- Please then allow up to 5 working days (UK) and up to 30 working days (international orders) once shipped.
- All orders that are shipped with a tracking number can be tracked on the Royal Mail website.
- You will be sent the tracking number via email.
We offer the following options for delivery in the UK:
- Standard shipping cost of £1.99, or FREE when you spend £50+!
- Sent with Royal Mail 24 - (only scanned upon delivery as proof of delivery).
- Estimated shipping time 1-5 working days once dispatched by us. (Due to COVID-19 delays please allow 10 working days for delivery).
- Tracked shipping cost of £3.99.
- Sent with Royal Mail 24 Tracked Service - (you will get an end to end tracking number for your peace of mind as well as an email/text with the estimated date and time of delivery on the day (as long as you enter your email/phone number correctly!)
- Estimated shipping time of 1-3 working days once dispatched by us. (This shipping option is prioritised by us and will be shipped before standard shipping orders)
NEXT DAY DELIVERY
- Next day delivery cost is £6.99.
- Sent with Royal Mail Special Delivery before 4pm.
- Delivery is next working day (if placed on a working day before 1pm), if placed after 1pm or on the weekend it will be shipped the next working day for delivery the working day after that.
- Next day orders placed:
- Before 1pm Monday - arrives Tuesday
- Before 1pm Tuesday - arrives Wednesday
- Before 1pm Wednesday - arrives Thursday
- Before 1pm Thursday - arrives Friday
- Before 1pm Friday - arrives Monday
Any orders placed after 1pm Friday - 1pm Monday will arrive on Tuesdays
- All international orders have a shipping cost of £7.99, or FREE when you spend £50+!
- Sent with Royal Mail Tracked International service.
- Estimated shipping time 1-4 weeks. Apologies we cannot be more accurate at this time due to coronavirus delays worldwide.
- For all orders outside of the UK: You may be charged customs/duties which may be added to your order by your local government as import duty/tax, we are not liable for these charges.
- If you refuse your order by not paying the customs fees, £7.99 will be deducted from your refund if you got free shipping)
- Unfortunately at this time, we do not ship to the following:
-Afghanistan, Bahrain, Bangladesh, Bosnia, Guadalupe, India, Indonesia, Iran, Iraq, Israel, Jordan, Kuwait, Kyrgyzstan, Laos, Lebanon, Maldives, Mongolia, Myanmar (Burma), Nepal, North Korea, North Macedonia, Oman, Pakistan, Palestinian Territories, Philippines, Qatar, Réunion, Romania, Russia, Saudi Arabia, Sri Lanka, South Korea, Syria, Taiwan, Tajikistan, Thailand, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam, Yemen.
-Africa, Central America & South America.
*All our parcels are shipped directly from our warehouse in the UK. Therefore, some international orders may be liable for customs duty and local taxes.
Since January 1st 2021, if your parcel is being delivered outside of the UK (including in the EU), it may be liable for customs duty and local taxes. These fees are the responsibility of the purchaser. Our courier will contact you once your order is shipped and before delivery in order for you to pay these fees directly to them. Failure to pay the additional duty will result in the parcel being returned to us.
Please speak to your local customs office if you have any further queries regarding customs payments.
If you need to any further assistance regarding this, please email our customer service team or fill out the contact form below.